We take your privacy seriously. This policy explains what data we collect, how we use it, and the rights you have over your information.
Last updated: March 11, 2026
Data encryption
Encrypted in transit and at rest
No data selling
We never sell your personal data
Right to delete
Delete your data at any time
GDPR-aligned
Committed to EU & UK GDPR principles
When you create an account, we collect your name, email address, and password. If you subscribe to a paid plan, we collect billing information through our payment processor (Stripe). We do not store full credit card numbers on our servers.
We store the resume content you create, including work history, education, skills, and any other information you enter into our resume builder. This data is stored securely on our infrastructure.
We automatically collect information about how you use our service, including pages visited, features used, session duration, and device information (browser type, operating system, screen resolution). This helps us improve our product.
We use your personal and resume data to provide our core service: generating, optimizing, and exporting resumes. Your resume content is processed by our AI systems to provide tailoring and ATS optimization features.
We use your email address to send account-related notifications (password resets, subscription confirmations), product updates, and, if you opt in, marketing communications. You can unsubscribe from marketing emails at any time.
We use aggregated, anonymized usage data to analyze trends, improve our service, and develop new features. We use privacy-focused analytics tools and do not share individual user data with third-party advertising platforms.
We share data with the following third-party services strictly as needed to operate our platform: Stripe (payment processing), AWS (cloud hosting and storage), OpenAI and Anthropic (AI processing for resume optimization). These providers are bound by their own privacy policies and data protection agreements.
We never sell your personal data or resume content to third parties. We never share your resume data with recruiters, employers, or job platforms without your explicit consent. We do not use your data to train our own AI models. Our AI providers (OpenAI, Anthropic) process your data under their API terms, which prohibit use of API data for model training.
All data transmitted between your browser and our servers is encrypted using industry-standard TLS encryption. We apply encryption at rest where supported by our infrastructure providers. Passwords are securely hashed and never stored in plain text.
Our application is hosted on secure cloud infrastructure with regular security updates, backups, and monitoring. We implement access controls to limit access to user data on a need-to-know basis.
You have the right to access all personal data we hold about you. You can export your resume data at any time through your account settings in multiple formats (PDF, DOCX).
You can update your personal information through your account settings at any time. You can request complete deletion of your account and all associated data by contacting us at support@cvpilot.pro. We aim to process deletion requests within 30 days.
We are committed to aligning our practices with GDPR and UK GDPR principles. If you are located in the EU or UK, you have additional rights including the right to object to processing, the right to restrict processing, and the right to lodge a complaint with your local supervisory authority. We are continuously working to strengthen our compliance posture.
We retain your data for as long as your account is active. Resume data and account information are kept throughout your subscription period and for 30 days after account deletion to allow for recovery.
When you delete your account, we permanently delete all personal data and resume content within 30 days. Some anonymized, aggregated data may be retained for analytics purposes. Backup data is purged within 90 days.
For any privacy-related inquiries, data requests, or concerns, please contact us at support@cvpilot.pro